NON-TRANSFERRED TICKETS REMINDER

NON-TRANSFERRED TICKETS REMINDER

 

Why should organizer use it?

  • To encourage users to send tickets to other spectators in case they hold 2 or more tickets for one event by showing an in-app pop-up reminder.

 

How it works?

  • Interval time: define at Number of minutes before sending an in-app reminder for not yet transferred tickets (also show the yellow ribbon)

  • If interval = 0, pop-up & yellow ribbon will be disabled on event level

 

 

New update

 we just released new key settings to increase the flexibility for this feature: 

  • The pop-up will only appear if the user has more than one transferable ticket, and at least one of them is unassigned
     Set the "Enable additional check of non-assigned tickets for transfer reminder" to true

  • To be able to define when pop-up will be displayed for the first time.
    This allows organizers to avoid spamming your end-users with too many pop-ups in case users have different matches on wallet.
     Set the value for "Number of hours before event start time sending first transfer reminder"

 

 

 

How feature is visible on TIXNGO app?

Example:

  • User A has 3 tickets for event 1

  • Once user opens app the 1st time, po

  • The pop-up goes along with yellow ribbon stayed on event level

  • Pop-up will period appear after an interval

 

string

Indication as screenshot above

string

Indication as screenshot above

transfer_warning_title

Transfer is required

transfer_warning

You have several tickets for this event - please transfer them to your guest

transfer_warning_action

Transfer ticket