Reporting endpoint - Event statistics
Overview
This endpoint gives organizers a clear and reliable view of ticket activity for selected events at any point in time — whether in the past or near real-time.
It is designed to provide a trusted snapshot of ticket status and audience behavior, helping organizers make informed decisions throughout the event lifecycle.
Common Use Cases:
Monitoring live event-day activity
Analyzing transfer trends
Tracking audience engagement before and during the event
Monitoring External Wallet (Apple / Google Wallet) usage for exported tickets
Whether you're reviewing past performance or checking current status, this endpoint helps ensure you always have accurate, up-to-date insights into what's happening with your tickets.
Parameters
eventIds (required): specify from 1 to 8 events for which you want to extract the ticket statistics (multiple values are entered by providing several time the parameter in the URL: e.g. eventIds=event_A&eventIds=event_B). The Event ID is visible in the Event list in Backoffice:
dateTime (required): precise point in time to extract the value, in timestamp format (e.g. 2025-05-21T06:00:00.000Z).
Data returned
eventId | string Event Id |
totalTickets | integer Total number of tickets in the events (including deleted tickets) |
validTickets | integer Total number of non-deleted tickets in the events |
deletedTickets | integer Total number of deleted tickets in the events, including tickets currently still in the deletion pending status. |
downloadedTickets | integer Total number of downloaded tickets in the events |
pendingTransferTickets | integer Total number of tickets currently pending transfer in the events |
notDownloadedTickets | integer Total number of tickets not currently downloaded on any device (includes never downloaded or downloaded before but user has logged off) |
neverDownloadedTickets | integer Total number of not downloaded tickets that have never been downloaded on any device |
controlledTickets | integer Total number of controlled tickets in the events (excluding deleted tickets) |
activatedTickets | integer Total number of activated tickets in the events (excluding deleted tickets) |
offlineActivatedTickets | integer Total number of offline activated tickets in the events (excluding deleted tickets) |
manualActivatedTickets | integer Total number of tickets manually activated in the events (excluding deleted tickets) |
notActivatedTickets | integer Total number of unactivated tickets in the events (excluding deleted tickets) |
transferredOnce | integer Total number of tickets with exactly one successful transfers in the events (including deleted tickets) |
transferredTwice | integer Total number of tickets with exactly two successful transfers in the events (including returns to a previous owner & deleted tickets) |
transferred3Times | integer Total number of tickets with exactly three successful transfers in the events (including returns to a previous owner & deleted tickets) |
transferred4PlusTimes | integer Total number of tickets with exactly four or more successful transfers in the events (including returns to a previous owner & deleted tickets) |
totalTransferOperations | integer Total number of ticket transfer operations that were accepted in the events (including deleted tickets) |
neverTransferred | integer Total number of tickets that have never been transferred yet (including deleted tickets). Note: a ticket in pending transfer status will still by counted here if it |
iosPassAdded | integer Total add-to-wallet actions on iOS devices, including re-additions. |
iosPassSyncAdded | integer Number of additional iCloud syncs performed from a second or subsequent device (excludes the first device where the pass was initially added to the wallet) |
iosPassRemoved | integer Total passes removed after addition from iOS devices |
iosPassSyncRemoved | integer Total passes removed from iCloud on a second or subsequent device. |
iosPassControlled | integer Total tickets successfully marked as controlled on iOS devices |
iosPassInvalidated | integer Total invalidation actions—cancellation, deletion, and reprint from S-360 of passes on iOS devices |
iosPassTransferred | integer Total number of passes transferred from iOS devices |
iosPassActive | integer Total number of current active passes on iOS devices (status ACTIVE) |
iosPassInactive | integer Total number of current inactive passes on iOS devices (status INACTIVE) |
iosPassExpired | integer Total number of current expired passes on iOS devices (status EXPIRED) |
iosPassDeleted | integer Total number of current deleted passes on iOS devices (status DELETED) |
androidPassAdded | integer Total add-to-wallet actions on Android devices, including re-additions. |
androidPassRemoved | integer Total passes removed after addition from Android devices |
androidPassControlled | integer Total tickets successfully marked as controlled on Android devices |
androidPassInvalidated | integer Total invalidation actions—cancellation, deletion, and reprint from S-360 of passes on iOS devicess |
androidPassTransferred | integer Total number of passes transferred from Android devices |
androidPassActive | integer Total number of current active passes on Android devices (status ACTIVE) |
androidPassInactive | integer Total number of current inactive passes on Android devices (status INACTIVE) |
androidPassExpired | integer Total number of current expired passes on Android devices (status EXPIRED) |
androidPassDeleted | integer Total number of current deleted passes on Android devices (status DELETED) |
updatedAt | string($date-time) Last updated timestamp |