Overview
Organizers can now easily extract all tickets data, including ownership for a specific event. This report is generated for a single event and aims to provide a detailed list of tickets along with comprehensive wallet owner information, including opt-in statuses.
Some business logic has been applied to the report :
Each valid ticket will correspond to one row in the report, excluding tickets with the status of 'DELETED'
For tickets that are only INJECTED:
If an owner account exists, full owner details are included.
If an owner account does not exist, the report will include the email, first name, and last name from the ticket's initial owner fields.
To generate a report for a single event, use this reporting endpoint: /organizer/report/events/tickets
To generate this report for multiple events, use this reporting endpoint instead: /organizer/report/events/{eventId}/tickets
Parameters
eventId (required): specify ONE event ID. The Event ID is visible in the Event list in Backoffice:
Where to find the Event ID in Backoffice
mobileAppId (required): specify the applicable application identifier
Where to fin the Mobile App ID in Backoffice
excludeDeleted : true/false, false by default
limit (required): maximum number of results to extract
offset (required): skip the first N results (pagination)
lastUpdatedSince (optional): Filter data updated since the given timestamp
lastUpdatedBefore (optional): Filter data updated before the given timestamp
Data returned
total | integer Total number of ticket available (for pagination if needed) |
result | List of tickets ticketId | string Ticket ID | eventId | string Event ID | organizerId | string Organizer ID | eventName | string Event Name | eventCode | string Organizer event ID | eventStartDate | string($date-time) Start date and time of the event | ownerEmail | string Email address of the current ticket owner | ownerFirstName | string First name of the ticket owner | ownerLastName | string Last name of the ticket owner | ownerPhone | string Phone number of the ticket owner | ownerBirthDate | string($date) Birth date of the ticket owner | ownerIdNumber | string Identity number of the ticket owner | ownerResidenceCountry | string Country of residence of the ticket owner | ownerAllowPromoEmail | [...] | ownerAllowPromoThirdPartyEmail | boolean Indicates if the owner | ownerAllowTracking | boolean Indicates if the owner consents to tracking | ticketNumber | string Ticket number | ticketBarcode | string Barcode of the ticket | organizerTicketId | string Organizer ticket ID | ticketHolder | { description: Ticket holder details } | previousOwnerId | string ID of the previous owner | initialOwnerId | string ID of the initial owner | status | string Current status of the ticket | activatedDate | string The time the ticket was activated | checkedDate | string The time the ticket was checked | assignedDate | string The time the ticket was assigned | controlledDate | string The time the ticket was controlled | keptByOwnerDate | string The time the ticket was kept by owner | deliveryDate | string The time the ticket was delivered | purchaseFile | string Purchase file | purchaseDate | string Purchase date | purchasePrice | string Purchase price | purchaseCurrency | string Currency used in the ticket purchase | purchaseContingentId | string Purchase contingent ID | purchaseSeatCategoryId | string Purchase seat category ID | purchaseTariffId | string Purchase tariff ID | seatingSeated | boolean Indicates if this ticket has an assigned seat | seatingNumbered | boolean Indicates if the seat is numbered | seatingExternalEntrance | string External entrance information | seatingGate | string Gate information | seatingArea | string Area information | seatingLevel | string Level information | seatingBlock | string Block i | seatingRow | string Row information | seatingSeat | string Seat information | ticketMetadata | { description: Extra metadata related to the ticket } | activationRuleId | string Activation rule ID | usageRuleId | string Usage rule ID | designRuleId | string Design rule ID | dataCollectionRuleId | string Data collection rule ID | emailRuleId | string Email rule ID | devicesMap | { description: Device information mapped to the ticket } | activationDetails | [ Ticket a {...}] | deletionDate | string($date-time) Date the ticket was marked as deleted | deletionReason | string Reason the ticket was deleted | transferForwardCount | integer Number of times the ticket was transferred forward | transferBackwardCount | integer Number of times the ticket was returned to a previous owner | alreadyDownloaded | boolean Indicates if the ticket has already been downloaded |
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