/
Possibility to mark exported tickets as PRINTED

Possibility to mark exported tickets as PRINTED

Nov 14, 2018

To date, organizations can export barcodes to external resellers using the BARCODES_FOR_RESELLER interface.

The status of these tickets are NOT_PRINTED which raises the following issues:

  • Technical problem: exported tickets cannot be updated from NON_PRINTED to CONTROLLED when the end-user enters the venue.

  • Legal problem: operators need to know the correct status of exported tickets.

In order to support the above request, exported tickets have to be updated to PRINTED using existing i

Improvement on "Import Printing Status"

Exported tickets are updated to PRINTED once imported back to the ticketing system using "Import Printing Status"

(Organization > Tools > List of interfaces > Printer Interface > function "Import Printing Status".

Please contact Customer service to activate if needed

Mandatory parameters to setup:

  • URL: "?updateToPrintedState=true"

  • Import printing status: runs schedule to automatically get files on ftp server, or manually upload an exported file
    (Note: the exported file needs to enable "With headers" and Field separator = ";")