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Question mark on the order receipt

Question mark on the order receipt

Apr 23, 2021

After the modification of the content of the order receipt doc

This question mark results from the wrong encoding of the document template (UTF-8-BOM). If you use the regular text editor of Windows "Notepad", the encoding is automatically wrongly set by this program.

To remove the question mark, please use a text editor that allows saving the file as pure UTF-8, without the "-BOM" addition. 

You could use, for example, the freeware "Notepad++". (https://notepad-plus-plus.org/downloads/)

 

Open the document template with Notepad++ and set the correct encoding. Then save the document again and upload it in SecuTix.