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Question mark on the order receipt

Question mark on the order receipt

Apr 23, 2021

Afte

This question mark results from the wrong encoding of the document template (UTF-8-BOM). If you use the regular text editor of Windows "Notepad", the encoding is automatically wrongly set by this program.

To remove the question mark, please use a text editor that allows saving the file as pure UTF-8, without the "-BOM" addition. 

You could use, for example, the freeware "Notepad++". (https://notepad-plus-plus.org/downloads/)


Open the document template with Notepad++ and set the correct encoding. Then save the document again and upload it in SecuTix.