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In this new release, we now support printing thermal tickets on receipt printer. Please follow the below instructions to configure this function


Note 1 : this new functionally is support Receipt Printer EPSON TM-T88, other printers or versions are not supported.
Note 2: make sure you have configured the printing speed, otherwise, it will be very slow (How to change the serial transfer speed in Epson TMT88V Receipt printer)


1. Hardware family: make sure the family type "Receipt Printer" is enabled and you can configure a "Receipt Printer" hardware family

2. Create a "Paper format" with the compatible printer = "EPSON TM-T88"

3. Workstation: configure a new printer of:

  • Type: Printer
  • Sub Type: Ticket
  • Hardware: EPSON TM-T88
  • Ticket size: The paper format you have configured at step 2.


4. Configure a simple thermal ticket template that fit the receipt size:

  • Less than 5 inches (otherwise, tickets will NOT be resized to fit the paper size)
  • Only use simple images (big or complex images will impact the printing quality)


5. Configure ticket model (with t

6. Create a sales order for the above configuration and tickets will be printed to the receipt printer.





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