Content Comparison

This page gives an overview of how to create a new user account on Backoffice and the access permission of each role.

Table of Contents

How to create a new account:

...

Delete an existing account:

...

Privileges for each role:

Pre defined privileges

...

Read privileges means ability to view a given page or a given information on the Backoffice
Create privileges means ability to create a new information on the Backoffice.
Example: create a new single ticket, create a new notification campaign...
Update privileges means ability to update an existing information on the Backoffice.
Example: update ticket details, update event details...
Delete privileges means ability to delete an existing information on the Backoffice.
Example: delete a ticket
Search privileges means ability to execute a search on the Backoffice
Example: search for a ticket ID, a spectator...
Export privileges means ability to export data from Backoffice
Example: export data from Ticket list page
Execute privileges: ability to execute an action
Example: resend communications...

Pre defined roles

...

admin-user ADMIN (AU): has all the privileges listed below.
support-user SUPPORT (SU): has some limited privileges listed below (mostly read privileges) + Delete Sessions (logout of the spectator).
basic-user BASIC (BU): has all SU privileges + Delete ticket.
moderator MODERATOR (Mod): has all BU privileges + Notification Campaigns
tixngoTIXNGO_support SUPPORT (TS): has all AU privileges listed below except organizer profile/ api API key and create new account

Detailed privileges for each role:

Pages	Role	Access to the pages

Pages

Show action icons/

views

button

Role

read	create	update	delete	search	export

re-executeShow Icons

resend
Organizer profile

/ api

& API key	AU	yes

yes

no

yes

no

yes

no

yes

no

yes

no

yes

no

n/a


SU	no	no	no	no	no	no	no

n/a


BU	no	no	no	no	no	no	no

n/a


Mod	no	no	no	no	no	no	no

n/a


TS	no	no	no	no	no	no	no

n/a


Manage account	AU	yes	yes	yes	yes	no	no	yes

Edit, Delete, Resend QR code

Image Added Image Added Image Added
SU	no	no	no	no	no	no	no

n/a


BU	no	no	no	no	no	no	no

n/a


Mod	no	no	no	no	no	no	no

n/a


TS	no	no	no	no	no	no	no

n/aSupport->Spectator


Support > Spectator	AU	yes

yes

no

yes

no

yes

no

yes

no

yes

Resend

Image Added
SU	yes	no	no	no

no

yes

no

yes

Resend

Image Added
BU	yes	no	no	no

no

yes

no

yes

Resend

Image Added
Mod	yes	no	no	no

no

yes

no

yes

Resend

Image Added
TS	yes

yes

no

yes

no

yes

no

yes

no

yes

Resend

Support
Image Added

->Ticket

> Ticket	AU	yes

yes

no

yes

no

yes

no

yes

no

n/a

Image Added
SU	yes	no	no	no

no

yes

no

n/a


BU	yes	no	no	no

no

yes

no

n/a


Mod	yes	no	no	no

no

yes

no

n/a


TS	yes

yes

no

yes

no

yes

yesn/a

no

yes

no	Image Added
Tickets	AU	yes	no	yes	yes	yes	yes

yes

no

yesEdit, Delete, Transfer, Export, Export Ticket Details

Image AddedImage AddedImage Added Image Added
SU	yes	no	no	no

no

yes

no

n/a

Image AddedImage AddedImage Added
BU	yes	no	no	yes

no

yes

no

Delete

Image AddedImage AddedImage Added
Mod	yes	no	no	yes

no

yes

no

Delete

Image AddedImage AddedImage Added
TS	yes	no	yes	yes	yes	yes

yesTicket Injection

no

yesEdit, Delete, Transfer, Export, Export Ticket Details

Image AddedImage AddedImage Added Image Added
Bulk update	AU	yes

yes

no

yes

no

yes

no

yes

no

Inject

Image AddedImage AddedImage Added
SU	no	no	no	no	no	no	no

n/a


BU	no	no	no	no	no	no	no

n/a


Mod	no	no	no	no	no	no	no

n/a


TS	yes	no	yes	no	yes	no	no	Image AddedImage AddedImage Added
Injection	AU	yes	yes	no	no	yes

yesEdit, Delete, Transfer, Export, Export Ticket DetailsEventsAU

	no	no	Image Added
SU	no	no	no	no	no	no	no
BU	no	no	no	no	no	no	no
Mod	no	no	no	no	no	no	no
TS	yes	yes	no	no	yes	no	no	Image Added
CSV Injection	AU	yes	yes	no	no	no	yes

yesExport, Edit, Questionnaire, Security info (pin), Beacon InformationBU

no	Image AddedImage Added
SU	no	no	no	no	no	no	no

n/a

BU	no	no	no	no	no	no	no
Mod	no	no

n/a

no

ModSpectators

no	no	no	no
TS	yes	yes	no	no	no	yes	no

n/a

Image AddedImage Added
Transaction	AU	yes	no	no	no	yes	yes	no	Image Added
	SU	yes	no	no	no	yes	no	no
	BU	yes	no	no	no	yes

Export, Delete SessionsSU

	no	no
Mod	yes	no	no	no	yes	no	no
TS	yes	no	no

Delete Sessions

no

BU

yes

no

noMod

Image Added
Pendings	AU	yes	no	no	no

Delete Sessions

yes	yes	no	Image Added
SU	yes	no	no	no	yes	no	no
BU	yes	no

Delete Sessions

no

TSCommunications

no	yes	no	no
Mod	yes	no	no	no	yes	no	no
TS	yes	no	no	no	yes	yes

yesExport, Delete Sessions

no	Image Added
Privilege Instances	AU	yes

yes

no

yes

no

Export, Resend

Image Added
SU	yes	no	no	no

no

yes

no

n/a


BU	yes	no	no	no

no

yes

no

n/a


Mod	yes	no	no	no

no

yes

no

n/a


TS	yes

yes

no

yes

yesCommunications -> Notification Campaigns

no

Export, Resend

Image Added
Spectators List	AU	yes

yes

no

yes

no

yes

yesSchedule Campaign

no	Image AddedImage AddedImage AddedImage Added/Image Added
SU	yes	no	no	no	yes	no	no	Image AddedImage AddedImage AddedImage Added/Image Added
BU	yes	no	no

n/a

no

BUMod

yes	no	no	Image AddedImage AddedImage AddedImage Added/Image Added
Mod	yes	no	no	no	yes	no	no

n/a

Image AddedImage AddedImage AddedImage Added/Image Added
TS	yes	no	no	yes	yes	yes	no	Image AddedImage AddedImage AddedImage Added/Image Added
Mobile Logs	AU	yes	no	no	no	yes	yes	no

Schedule Campaign

Image Added

TS

SU	yes	no	no	no	yes	no	no
BU	yes	no	no	no	yes	no	no
Mod	yes	no	no	no	yes	no	no
TS	yes

Schedule Campaign

no

Reports

no

AU

no	yes	yes	no	Image Added
Communications	AU	yes

yes

no

yes

Export

Image Added
SU	yes	no	no	no

no

yes

no

n/a


BU	yes	no	no	no

no

yes

no

n/a


Mod	yes	no	no	no	yes	no	no
TS	yes	no

n/a

no

Transactions

no

AUExport

yes	yes	yes	Image Added
Events	AU	yes	no	yes	no	yes	yes

yes

SU
no	Image AddedImage Added Image Added

yes

no

n/a

BU

yes

no

n/a

Mod

yes

no

n/a


TS	yes	no	yes

yes

no

yes

no

yes

Image AddedImage Added

Export

Image Added

Pendings

Campaigns	AU	yes	yes	yes	yes	yes	yes

yes

no

Export

SU
Image Added

yes

no

n/a

BU

yes

no

n/a

Mod

Mod

yes

no

yes

no

yes

no

yes

no

yes

no

noAU

Image Added

n/aMobile logs

TS	yes	yes	yes	yes	yes	yes	no	Image Added
Reports	AU	yes	no	no	no	yes	yes

Export

no	Image Added
SU	yes	no	no	no

no

yes

no

n/a


BU	yes	no	no	no

no

yes

no

n/a


Mod	yes	no	no	no

no

yes

no

n/a


TS	yes

yes

no

yes

no

yes

no

yes

no

Export

Image Added
Settings	AU	yes	no	yes

yes

no

yes

no

yes

Image Added

Edit Action

Image Added
SU	no	no	no	no	no	no	no

n/a


BU	no	no	no	no	no	no	no

n/a


Mod	no	no	no	no	no	no	no

n/a


TS	yes	no	yes

yes

no

yes

no

yes

Image Added

Edit Action

Image Added
Charts	AU	yes

yes

no

yes

no

yes

no

yes

no

yes

no

n/a

Image Added
SU	yes	no	no	no

no

yes

no

n/a

Image Added
BU	yes	no	no	no

no

yes

no

n/a

Image Added
Mod	yes	no	no	no

no

yes

no

n/a

Image Added
TS	yes

yes

no

yes

no

yes

no

yes

no

yes

no

n/a

Image Added
Documentation	AU	yes	no	no	no	no	no	no

API documentation, Manage your ticket, Profile & API Key

Image Added
SU	yes	no	no	no	no	no	no

API documentation, Manage your ticket

Image Added
BU	yes	no	no	no	no	no	no

API documentation, Manage your ticket

Image Added
Mod	yes	no	no	no	no	no	no

API documentation, Manage your ticket

Image Added
TS	yes

yes

no

yes

no

yes

no

yes

no

yes

no

yes

no

n/a

Image Added

Version	Old Version 25	New Version Current
Changes made by	Thanh HUYNH	jbo
Saved on	May 29, 2023	Oct 08, 2024

Content Comparison

Versions Compared

Key

How to create a new account:

Delete an existing account:

Privileges for each role:

Pre defined privileges

Pre defined roles

Detailed privileges for each role: