Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

What are authenticator apps?

Authenticator apps are considered more secure than texting. They also offer flexibility when you’re traveling to a place without cellular service. Popular options include Authy, Google Authenticator, and Microsoft Authenticator.

While 2FA — via text, email, or an authenticator app — does not completely cloak you from potential hackers, it is an important step in preventing your account from being accessed by unauthorized users.

How to enable 2FA for other users in your organizer? (for Admin users)

When creating new account, you can "Enable 2-Factor Authentication for this user"

...

In cases, your member users have trouble with 2FA you can resend the QR code for specific accounts by click on resend QR button

How to set up 2FA?

 At the  The first time you login to TIXNGO Backoffice, you can use authenticator apps to scan the QR code, and then
TODO sample@tixngo.io/Abcd!12345678provide the verification code to continue

  1. Click on "Add Account"
  2. choose "Scan QR Code"
  3. Now, scan the QR code is displayed on TIXNGO Backoffice
  4. Pick a logo
  5. "Enter Account Nickname" to easy find it at the next time, in case you have too many 2FA key in authenticator apps
  6. Back to TIXNGO Backoffice and enter the generated verification code

On the mobile side, this example is using Authy apps

Image AddedImage AddedImage AddedImage AddedImage Added

On TIXNGO Backoffice
Image Added

The second time you login to TIXNGO Backoffice, you only need to provide the verification code

Image AddedImage Added